Tools

Check a text before sending, count what usually goes uncounted, and take a sober look at your own team.

• Team check12 questions for a leader: what in your team’s work rests on order, and what rests on individual memory.→
• Broadcast text checkerPaste a message to see what looks like spam and what to fix before sending.→
• The cost of a slow replyCount how many clients and how much money you lose when inquiries are answered late.→