Question 1 of 8
Which number does a rep use to write to clients?
Question 2 of 8
Where is last year’s chat with a client right now?
Question 3 of 8
A rep promised a client a discount and special terms. Who else knows?
Question 4 of 8
How do a rep’s clients get to a colleague when the rep leaves?
Question 5 of 8
You said goodbye to a rep on Friday. What about their logins on Monday?
Question 6 of 8
A regular client wants to check something. Who do they write to?
Question 7 of 8
A client wrote “I’ll pay in a few days.” What happens next?
Question 8 of 8
How long until a newcomer can pick up someone else’s clients without questioning them?